06-17-2013 01:27 AM
06-17-2013 03:22 AM
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If we enter too many wrong password ( 10 attempts ) for our BlackBerry ID then as for security purpose it will lock itself ,please check this Knowledge Base ;
KB24157 : BlackBerry ID Lockout Behaviour .
In that situation we had to reset our password which fixes this issues, but as you told you had attempted almost 30 times I think that's the reason for this problem ,you can try this KB to reset your password again :
KB26361 : How to change or reset a BlackBerry ID password.
Or you have to follow this Knowledge Base to resolve your issue.:
KB28429 : "Please enter the username associated with this smartphone" appears when logging into BlackBerry App World with a BlackBerry ID using a BlackBerry 7 smartphone.