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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-24-2012
My Device: curve 9360
My Carrier: axis

cannot log in to blackberry id from curve 9360

i'm using blackberry curve 9360. I can't change my sim card as when i changed it required me to log in to blackberry id. i can't log in using my id, always come out " unable login to your blackberry id account" what is wrong with it? i can login from blackberry site but not from my curve. i can't download any apps from apps world as well, as i can't login to it also. please advice, what is wrong with my id or my curve. thank you.

New Member
Posts: 1
Registered: ‎06-06-2012
My Device: Curve 9360
My Carrier: 60176029266

Re: cannot log in to blackberry id from curve 9360

Same problem for me too , I cant login to my blackberry id. So no i cant download anything from the app world. i've tried backing up my phone , but stil it doesnt seem to work. So what can I do about it ? 

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: cannot log in to blackberry id from curve 9360

Hello !


Try the following:


Connect your device to WiFi and then try to access App World.


If still your problem persists, then


There is an alternate if you facing problem to directly download it from Appworld to your device.


Connect your BlackBerry Smartphone through USB cable to Internet enabled Laptop/Desktop.


Now open the following link:



In this on top right sign in with your existing BlackBerry ID.


Now you can dowload all as per the way you do it in your device.


Hope this resolves your Problem!


If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.