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BlackBerry® OS Smartphones

Posts: 20
Registered: ‎04-18-2013
My Device: blacberry 9500 vodafone
My Carrier: TESCO

cannot play media while alert is active

cant play m.youtube on my storm 9500, any one here have the same problem and got fix?

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: cannot play media while alert is active

Hi reymike,

Just to clarify, are you having an issue viewing YouTube videos in general or only when receiving an alert? Can you please provide more detail?
Are you connecting to m.youtube.com using a Wi-Fi connection or the mobile network?
Were you able to view YouTube videos previously? If yes, can you tell me what changes were made to the BlackBerry Storm smartphone since then?
Can you also please provide any error messages you receive in full?


I look forward to your response.



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