09-12-2013 01:27 PM
Just to clarify, are you having an issue viewing YouTube videos in general or only when receiving an alert? Can you please provide more detail?
Are you connecting to m.youtube.com using a Wi-Fi connection or the mobile network?
Were you able to view YouTube videos previously? If yes, can you tell me what changes were made to the BlackBerry Storm smartphone since then?
Can you also please provide any error messages you receive in full?
I look forward to your response.
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