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New Contributor
Posts: 9
Registered: ‎03-27-2012
My Device: curve 8520
My Carrier: 02

cannot read hashtags on bb 9320 help

Hi,

 

Suddenly not been able to read any hashtag tweets. All other operations fine. Says twitter has encountered problem but does not give further details. Any suggestions?

 

Have tried tweeting Blackberry and Twitter for help but without any replies.  Tried battery pull as well. Same problem.

 

 

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: cannot read hashtags on bb 9320 help

Hello Taymah,

 

I would suggest to try clearing the Twitter cache and then reboot the Blackberry smartphone:

 

1. In Twitter for BlackBerry press the Menu Key and go to Options.
2. Scroll to Content Cache, select Clear.
3. In the "Confirm delete cache" window select Yes.
4. Reboot the BlackBerry.

 

Let me know if you have any questions.

Thanks.

-HB

 

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