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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎10-02-2010
My Device: Torch
My Carrier: AT&T

cannot remove a Text message?



I am new to Blackberry, have a Torch for three weeks now.


My wife sent me a text message from her iPhone, with an address book 'card' attached.

My Blackberry shows a 'new message' from my wife, but does not open to show any content.

And I can't seem to delete/remove the message either.


She sent other text messages, just text and with pictures, and those work fine. But when she tried another address book 'card', I have the same problem.


So I have now two 'new' text messages, that I can't remove.


Any suggestions?

Can BB read address book cards? If so, how?

How can I delete such error inducing text messages?



Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: cannot remove a Text message?

Those messages shouldn't be presenting a problem.

Do this, a simple reboot on the device:  With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.


Now, once up and running again, try to delete the two messages.

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