02-05-2011 01:32 AM
02-05-2011 10:07 PM
It may sound silly, but make sure you're not pressing on any of the other buttons at the same time as pressing the power button. Can you hang up on phone converstations or exit screens with the red end call/power button?
02-06-2011 04:47 AM
Unless someone else can answer it the only thing I could suggest is to call you're carrier and tell them your situation. Sorry I couldn't help anymore.