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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-01-2012
My Device: 9700
My Carrier: banking

cannot unlock phone 9700

I put a lock on my phone because of my son but it is appalling that the phone is not accepting the password. I have tried it 7 times and I have 3 chance remaining. What should I do?
Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: cannot unlock phone 9700

Hi bedaymie,

 

Welcome to the BlackBerry Support Community.

Sorry to hear about the issue you are having unlocking the BlackBerry® Bold™ 9700 smartphone. This KB article may help with that. "BlackBerry Desktop Manager or the BlackBerry smartphone does not accept the correct BlackBerry smartphone password" http://bbry.lv/KOgktf

 

Thanks.


-FS


 


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