10-01-2012 10:14 AM
10-04-2012 12:54 PM
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you are having unlocking the BlackBerry® Bold™ 9700 smartphone. This KB article may help with that. "BlackBerry Desktop Manager or the BlackBerry smartphone does not accept the correct BlackBerry smartphone password" http://bbry.lv/KOgktf
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!