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New Contributor
Posts: 8
Registered: ‎09-10-2013
My Device: bold 9900
My Carrier: etisalat

Re: cannot update to bbm 7 on 9900

How? On my BB My world its not showing any sign of uninstall or delete.
New Contributor
Posts: 8
Registered: ‎09-10-2013
My Device: bold 9900
My Carrier: etisalat

Re: cannot update to bbm 7 on 9900

Evertything is working just fine. Except this upgrading thing! Atleast this **bleep** should give some error!!!! It not even doing that!!
Contributor
Posts: 13
Registered: ‎08-27-2013
My Device: 9900
My Carrier: Vodacom Mozambique

Re: cannot update to bbm 7 on 9900

Yes I understand

 

But when you get the Menu move the mouse for BBM icon and tap the botton with Blackberry Icon and select the option to delete the application on  your divice.Dont go to Appworld

 

 

Hall of Famer III
Posts: 58,391
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: cannot update to bbm 7 on 9900

KB10040 How to view or remove installed applications on the BlackBerry smartphone


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 8
Registered: ‎09-10-2013
My Device: bold 9900
My Carrier: etisalat

Re: cannot update to bbm 7 on 9900

Finally I was able to delete this bbm! But now guess what? Its saying bbm7 is not supported !! :/ now what!!!
Hall of Famer III
Posts: 58,391
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: cannot update to bbm 7 on 9900


abdulrehmanQ wrote:
Finally I was able to delete this bbm! But now guess what? Its saying bbm7 is not supported !! :/ now what!!!



That may well be the root of your problems...via PC/browser, please check the BBWorld catalog page:

Be sure that you are eligible...check carefully all items concerning eligibility (carriers, countries, devices, and OS levels)...you must meet ALL of those conditions...if you do not meet even one of them, then indeed you are not eligible for BBM7.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 8
Registered: ‎09-10-2013
My Device: bold 9900
My Carrier: etisalat

Re: cannot update to bbm 7 on 9900

Sry guys for making such trouble!! But u all r very helpful!! Thnks a lot!!
Contributor
Posts: 13
Registered: ‎08-27-2013
My Device: 9900
My Carrier: Vodacom Mozambique

Re: cannot update to bbm 7 on 9900

Now go to AppWorl and download the aplication again

New Contributor
Posts: 8
Registered: ‎09-26-2013
My Device: blackberry 9700
My Carrier: cell c

Re: cannot update to bbm 7 on 9900

Ok remove old one then install