11-15-2012 06:02 AM
I cannot validate my blackberry (bb) id credentials when i want to open bb protect. i have already received email regarding changing the password considering my password is wrong. then i make the new password. then i try again to open bb protect. the result is the same. i cannot validate my bb id credentials.
11-16-2012 06:30 PM
11-17-2012 08:26 AM
The Message is: "Unable to login to your bb id account". I have tried both.
Yes this bb id has been assigned to this bb and i am attempting to change it. Please provide me the correct procedure.
11-17-2012 09:31 AM
KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone