03-14-2012 09:18 AM
During the last month when i try to access to my blackberry ID, after i write my username and my password it appears the warning " impossible to enter the account blackberry ID ".
At first i thought i was entering the wrong password so i changed it three times, but the password is right cause i can use the blackberry id from my computer and every other computer.. All the other services work ( bbm, mail etc), but cant use blacberry id from mobile to download or upgrade apps.
i also reset the phone several times removing the battery without any success.
i've tried to speak to the support service of my mobile company so many times but most were incompetent or couldnt solve the problem (my mobile compnay is " Tre Mobile" in Italy).
Can someone help me?