Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 3
Registered: ‎12-16-2012
My Device: blackberry curve 9320
My Carrier: phones4u

cant connect to internet

tried connecting to the internet on blackberry curve,I have gone through the set up procedure and it shows that wifi is on,but it says not connected.I can make and accept calls,and same with txt messages.can anyone help me please?

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: cant connect to internet

are you trying to connect through WiFi or mobile DATA??? and do you have the BB service?? 

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.
Highlighted
New Contributor
Posts: 3
Registered: ‎12-16-2012
My Device: blackberry curve 9320
My Carrier: phones4u

Re: cant connect to internet

thru wifi and yes got BB service
Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: cant connect to internet

Does the blackberry logo changes to the wifi once you're connected to the blackberry (see below).. If yes, you have internet access through wifi

 

Optional: try checking for wifi service books... how? on the phone desktop > within the search bar > type "Sevice Books".... search results shows you as "options"... select that & select service books... afterwards, search for the wifi service books

 

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.
New Contributor
Posts: 3
Registered: ‎12-16-2012
My Device: blackberry curve 9320
My Carrier: phones4u

Re: cant connect to internet

no joy yet and its bedtime, I'll have a go in the morning.thanks for help really appreciated.

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: cant connect to internet

Cheerz!! Let me know how it goes.. BTW, above image you see where the "3G" with the blackberry sign should come near wifi Smiley Wink

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.