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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-11-2013
My Device: curve 9320
My Carrier: koodo

cant download desk top manager

hi. i cant download desk top manager.it downloads right to the end the when i click on blackberry symbol it says that internet has shut it down.? i have windows 7 and blackberry curve 9320. can you help or send link



Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: cant download desk top manager

Hello rain420,

Welcome to the BlackBerry Support Community.


To address the issue you are experiencing with downloading the BlackBerry Desktop Software to you computer, attempt saving the software to your desktop before running it.


Be sure to download it from www.blackberry.com/desktop and select the save option when prompted.


If the issue still persists, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry Technical Support Services for further review and support.


Thank you.





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