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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-08-2012
My Device: playbook
My Carrier: mts

cant download n upgrade apps

hi,  whenever i try to download or upgrade any app it say ur bb id could not be validated.                                                             i ve tried re create my id and verify it but still it does not work. pls help.                                                                                                                                                                                                                                                                                                               thanks 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: cant download n upgrade apps

Check the below KB articles -


KB26361  How to reset a BlackBerry ID password after an account lockout

KB26361  How to reset a BlackBerry ID password

KB28685  How to reset the BlackBerry ID password using the password recovery question

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