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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-09-2012
My Device: Blackberry bold 9780
My Carrier: o2

cant download

ive been having trouble downloading any updates on my blackberry app world , everytime i try and download an update it starts then within two seconds it says "theres been a problem during installation please try again" this happens everytime.


i have tried downloading from the website and all it says is that everything is up to date,


any help would be greatful

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: cant download

Here's what RIM has to say about your issue:




You'll note that the article refers to the BlackBerry Playbook but the information also applies to your model of phone.



I hope that helps you.  Smiley Happy

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