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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎05-06-2013
My Device: torch
My Carrier: orange

cant send a bbm to one number

[ Edited ]

Over the past couple of days I have been trying to send a bbm to my brothers number and he isnt receiving them but my partner can send him a bbm and it works ok.  I can send bbm to everyone else.  Can anybody help?


Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: cant send a bbm to one number

Hey jackiemcwhinnie,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest removing this affected contact and then re-add them via PIN.  If the issue still persists, then I suggest sending me a private message with your PIN number so I can investigate further.


Thank you.




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