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New Contributor
Posts: 4
Registered: ‎07-04-2012
My Device: blackberry bold 9650
My Carrier: at@t

cant send mms on bold 9650 unlock phone was verizon now att phone version is 6.0 bundle 1741 (v6.0.0.431,platform4.4.0.315)

i dont have option on my phone that should be on is there a update or what should i do

 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: cant send mms on bold 9650 unlock phone was verizon now att phone version is 6.0 bundle 1741 (v6.0.0.431,platform4.4.0.315)

Hey carter1,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Just to clarify, when you compose an SMS message and press the menu key are you missing the option to attach a picture or video file?

 

Have you checked with your network service provider to see if MMS is included in your plan?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Highlighted
New Contributor
Posts: 4
Registered: ‎07-04-2012
My Device: blackberry bold 9650
My Carrier: at@t

Re: cant send mms on bold 9650 unlock phone was verizon now att phone version is 6.0 bundle 1741 (v6.0.0.431,platform4.4.0.315)

it does not have the option to attach on the phone and i do have mms on my plan