01-17-2013 01:57 PM
hi i verified firstname.lastname@example.org with google mail and have successfully set up imap mail on outlook and my ipad.
i have been unable to set up this account on my bb (have rebooted it have tried unlocking captcha have spoken to google support all to no avail). i inputed my settings:
email address: email@example.com
email server: imap.gmail.com / imap.googlemail.com / pop.gmail.com / pop.googlemail.com
have checked these carefully many times.
i continusouly get the error: "cannot login.verify your email address, username and password.if error exists, contact mydomain.com".
01-21-2013 09:19 AM
Welcome to the BlackBerry Support Community.
The following article will provide you with more information regarding the issue you are experiencing with integrating a Gmail account on your BlackBerry smartphone:
Unable to integrate or validate a Google Mail account with BlackBerry Internet Service - http://www.blackberry.com/btsc/KB12288
If these steps fail to resolve the issue, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
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