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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎01-17-2013
My Device: 9360
My Carrier: blackberry

cant setup business email (mydomain.com) gmail on blackberry 9360

hi i verified name@mydomain.com with google mail and have successfully set up imap mail on outlook and my ipad.

 

i have been unable to set up this account on my bb (have rebooted it have tried unlocking captcha have spoken to google support all to no avail). i inputed my settings:

 

email address: name@mydomain.com

password: mypassword

email server: imap.gmail.com / imap.googlemail.com / pop.gmail.com / pop.googlemail.com

username: name@mydomain.com

 

have checked these carefully many times.

 

i continusouly get the error: "cannot login.verify your email address, username and password.if error exists, contact mydomain.com".

 

Please help.

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: cant setup business email (mydomain.com) gmail on blackberry 9360

Hello ankitjain1983,

Welcome to the BlackBerry Support Community.

 

The following article will provide you with more information regarding the issue you are experiencing with integrating a Gmail account on your BlackBerry smartphone:

 

Unable to integrate or validate a Google Mail account with BlackBerry Internet Servicehttp://www.blackberry.com/btsc/KB12288

 

If these steps fail to resolve the issue, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

 

Thank you.

 

 


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