06-12-2012 06:11 AM
I have bought a secondhand bb and when i went to use app world her email addy is installed for this 'smartphone' and keeps asking for her password, which she wont give to me, so please tell me how do i replace her email with mine?
i have tried just deleting hers and trying to over ride with mine but that doesnt work.
06-12-2012 07:47 AM
Of course you shouldn't be using her email and password!
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
After doing so, you will have a like new device which you can setup for yourself.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code