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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎06-12-2012
My Device: curve 8520
My Carrier: o2

change app world email in secondhand devise

I have bought a secondhand bb and when i went to use app world her email addy is installed for this 'smartphone' and keeps asking for her password, which she wont give to me, so please tell me how do i replace her email with mine?

i have tried just deleting hers and trying to over ride with mine but that doesnt work.

Posts: 95,178
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: change app world email in secondhand devise

Of course you shouldn't be using her email and password!


Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults


After doing so, you will have a like new device which you can setup for yourself.

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