Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-26-2012
My Device: Curve 9300
My Carrier: MTN

change blackberry ID

Please can someone help me. I got given a BB from a friend and I did a device swop. I created a new BB I'd as I wanted to keep my original I'd on my old BB. Now on my new BB protect it won't accept my new I'd. What can I do?
Posts: 96,063
Likes: 24,620
Solutions: 6,420
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: change blackberry ID

Try logging in to the Blackberry Protect portal > Manage Devices and archive the older device.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code