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02-02-2013 04:14 PM
Solved! Go to Solution.
02-03-2013 05:56 AM
Welcome to BlackBerry Support Forums
If you want to create a new BlackBerry ID then first do a complete Backup of your device including your BBM contacts , when it is done you can create a new BlackBerry ID after that restore your data from those Backup .For further help follow this on how to do a backup :
KB20554 : How to back up and restore the BlackBerry Messenger contact list
KB12487 : How backup BlackBerry smartphone Data using BlackBerry desktop software for Windows
Once Backup is done follow this Knowledge Base and create a new BlackBerry ID of your own :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.
02-03-2013 12:04 PM
If you perform a security wipe it will allow you to add the new BlackBerry ID on your device ,otherwise your device will not allow that .Let us know if you have any questions.
KB24062 : How to Create a BlackBerry ID