Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
Contributor
Posts: 15
Registered: ‎02-04-2011
My Device: Not Specified

clock and alarm problem!

Gggrrr I have a 8530 and when I go into my clock, it won't let me set the alarm! Everytime I try, it freezes my clock and the only way to exit is the red button. I have tried the curser button to set and the blackberry button to set and it just freezes again! Nothing pops up! And it is stuck on 7:30 am weekdays!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: clock and alarm problem!

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 15
Registered: ‎02-04-2011
My Device: Not Specified

Re: clock and alarm problem!

Ok I will try this!
Contributor
Posts: 15
Registered: ‎02-04-2011
My Device: Not Specified

Re: clock and alarm problem!

I have tried both ways and it hasn't worked! Same problem!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: clock and alarm problem!

what is your device software version?

Have you made any upgrade recently?




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 15
Registered: ‎02-04-2011
My Device: Not Specified

Re: clock and alarm problem!

i have been checking pretty much hourly for an update and nothing :-(

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: clock and alarm problem!

and about first question?




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 15
Registered: ‎02-04-2011
My Device: Not Specified

Re: clock and alarm problem!

oh lol sorry it is 5.0

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: clock and alarm problem!

I would suggest re-installing the OS on your device. You can use this tutorial to do so:

http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
Posts: 15
Registered: ‎02-04-2011
My Device: Not Specified

Re: clock and alarm problem!

Thanks! I will try this a little later!