Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Member
Posts: 4
Registered: ‎03-20-2013
My Device: bold 9780
My Carrier: airtel

cnt upgrade tσ bbm7

I downgraded My bbm wid version 6.2 and nw I wnt v7.O.1 bck..but It'ѕ showing unavailable for уσυя device in the app world..I tried several times with the help of blackberry site..вυt tнє problem persists..plz help asap..I am frm india
Hall of Famer III
Posts: 57,260
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: cnt upgrade tσ bbm7

Hello,

 

Please carefully review the AppWorld catalog page:

Be sure that you meet ALL requirements, including country and carrier. If you do not, then that explains the result you are presently seeing. If you do, then contact your mobile service provider for formal support.

 

Note that I cannot answer as to why you may have earlier had access to the newer BBM...I have no idea why, but I know that the requirements are solid.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................