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New Member
Posts: 2
Registered: ‎09-19-2011
My Device: bb torch 9800
My Carrier: globe

connected to wifi but unable to browse

Help guys! I'm new to blackberry. I don't have problems connecting to wifi, but the problem is once I'm connected, I cannot browse any website. Maybe my connection preference is to Mobile Networks Only, but how do I change that? I cannot search it from the options menu. I'm using blackberry torch 9800. Thanks guys!

Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: connected to wifi but unable to browse

is your Wi-Fi icon on the home screen grey or bright white?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Member
Posts: 2
Registered: ‎09-19-2011
My Device: bb torch 9800
My Carrier: globe

Re: connected to wifi but unable to browse

hi! i think it's gray.

Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: connected to wifi but unable to browse

Please read this article from the public knowledge base. Which one currently applies to you?

 

Article ID: KB23702 BlackBerry Device Software 6.0 network indicators




The search box on top-right of this page is your true friend, and the public Knowledge Base too: