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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-25-2012
My Device: curve 8900
My Carrier: qtel

connecting wifi

hello can someone help to connect blackberry 8900 to wifi router.

when i connect to the wifi the phone is generating a password and asking to type the password to the router,but there is no option to type in my router.please reply with a solution,thankyou.

 

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Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: connecting wifi

Hi and Welcome to the Community!

It's been a while, and the solution is counter-intuitive, so bear with me. Prior to the point of your BB generating a password, there should be some prompt that includes Cancel or something similar...select that and it should then continue to configure to your WiFi, and not require that password step.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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