Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Trusted Contributor
Posts: 133
Registered: ‎08-02-2013
My Device: Z10,torch 9860, curve 8520, 8700c
My Carrier: Idea

contact app

when i am trying to open contacts app on my BB, it hangs forever but i can open it from "call" app

Proudful & loyal Blackberry supporter ..

throwing mud at others makes you happy now but in future you might end up in sinking in mud lake.. wake up b4 it happens. Be secure
10.3.0.296
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: contact app

Hi kruz_k,

 

What version of software do you currently have installed on your BlackBerry smartphone? Have you done a battery pull to see if the behavior continues afterward?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Trusted Contributor
Posts: 133
Registered: ‎08-02-2013
My Device: Z10,torch 9860, curve 8520, 8700c
My Carrier: Idea

Re: contact app

OS 7.1 bundle 2508.... i did removed battery and app worked for once and again with same prob...

Proudful & loyal Blackberry supporter ..

throwing mud at others makes you happy now but in future you might end up in sinking in mud lake.. wake up b4 it happens. Be secure
10.3.0.296
Highlighted
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: contact app

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!