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Contributor
Posts: 16
Registered: ‎06-20-2011
My Device: curve 8520
My Carrier: vodaphone

contacts gone!

I have just discovered all my contacts have gone! Any idea what's happened? can I get them back? Is it some kind of virus? And if it is how do I get rid of it? thanks

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: contacts gone!

Hi mumsgirll

 

Its possible you may have an address book filter enabled.  From your BlackBerry® smartphone Address Book, press the menu key and choose Filter.  If any boxes appear with a check mark, remove the check mark them then press the menu key to return to your main Address Book.

 

Let us know if your contacts appear.

 

Thanks

 

 

-CptS

 

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New Member
Posts: 1
Registered: ‎03-04-2012
My Device: Curve
My Carrier: Zubes

Re: contacts gone!

Hi CptS

 

Same happened to me - suddenly all contacts are gone. I tried the filter option, but it does not work. Any other ideas?

 

Best regards

Zubes