Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎09-04-2013
My Device: bold 9700
My Carrier: telus

couldn't purchase apps and games with my mastercard

I tried to purchase items in †ђξ appworld using my mastercard, but it always tell me authorisation failed, that I should www.blackberry.com for support. But I have downloaded with my mastercard before(earlier d̶̲̥̅̊i̶̲̥̅̊S̶̲̥̅ year). Kindly assisst
Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: couldn't purchase apps and games with my mastercard

Hi and Welcome to the Community!

 

Please provide the exact and complete error message...better still, you can look it up in the public KB database:

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................