03-16-2011 11:20 PM
Solved! Go to Solution.
03-16-2011 11:30 PM
Hello and Welcome to the Forums!
If you are hoping that RIM will see your message -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unlikely that they will see what you have written. However, if you have specific and constructive ideas for them, I have heard that they accept such via email to firstname.lastname@example.org.
be_smile wrote:1) I can't use appworld because my country is not supported. Why .and how can I make it supported
Do understand that RIM does not have unilateral control over the availability of AppWorld. Rather, a triad of entities must agree -- RIM, the wireless service provider, and the government. As the primary for-profit entity in that triad, I've always suspected that RIM is not the one who would be impeding the process. Hence, what you can do is to pressure your carrier and/or your government to allow AppWorld into your country.
Further, do be aware that AppWorld is merely a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR or Mobihand). I have found that there are very few apps that are exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself.
be_smile wrote:2) It always when I download Twitter app + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
My service provider is "Mobily"...... I contacted them melon time they said we are providing full service plan + I checked all my versions its all updated
Your service provider is responsible for delivering ALL services and support to you. No one else is in any control. They must resolve this. You have the ultimate leverage -- you are paying them for services that they are not delivering. They have the ability (indeed, the responsibility) to escalate your case into RIM for further support if needed. You have no free method to request support from RIM other than as escalation from your carrier.
Good luck and let us know!