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New Contributor
Posts: 2
Registered: ‎04-20-2013
My Device: bold 9500
My Carrier: 4146597602
Accepted Solution

cracked screen

i cracked my bold screeen. where do I send for repair?

Hall of Famer III
Posts: 58,158
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: cracked screen

Hi and Welcome to the Community!!

Such damage is not normally covered by warranty, so none of the warranty-related channels are of use to you. If you purchased additional insurance on it, then you should first seek advice from your insurance provider.

Beyond that, I recommend you find a local (to you) shop that has a qualified BB hardware technician to provide you with an appropriate evaluation and estimate. If you know of no such shops, you might ask around of the carrier shops or other mobile supply shops in your area.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: cracked screen

where are you based?
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New Contributor
Posts: 2
Registered: ‎04-20-2013
My Device: bold 9500
My Carrier: 4146597602

Re: cracked screen

milwaukee wi
Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: cracked screen

you should be able to find someone who can change the screen over. google it.... repair blackberry bold ....
shouldnt be too expensive either
good luck