Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎04-20-2013
My Device: bold 9500
My Carrier: 4146597602
Accepted Solution

cracked screen

i cracked my bold screeen. where do I send for repair?

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: cracked screen

Hi and Welcome to the Community!!

Such damage is not normally covered by warranty, so none of the warranty-related channels are of use to you. If you purchased additional insurance on it, then you should first seek advice from your insurance provider.

Beyond that, I recommend you find a local (to you) shop that has a qualified BB hardware technician to provide you with an appropriate evaluation and estimate. If you know of no such shops, you might ask around of the carrier shops or other mobile supply shops in your area.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: cracked screen

where are you based?
New Contributor
Posts: 2
Registered: ‎04-20-2013
My Device: bold 9500
My Carrier: 4146597602

Re: cracked screen

milwaukee wi
Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: cracked screen

you should be able to find someone who can change the screen over. google it.... repair blackberry bold ....
shouldnt be too expensive either
good luck