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BlackBerry® OS Smartphones

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New Contributor
Posts: 6
Registered: ‎01-20-2011
My Device: BLackberry Torch 9800

crazy Trackpad

Hello,

For two days, the trackpad of my BB Torch 9800 works only when the keyboard is closed.

When the keyboard is slide , the  left, right, high and down fonctions don't work.

I can dismantle the smartphone if necessary.

Thank you for your advice

 

 

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: crazy Trackpad

Hello gilprem,

The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry Torch smartphone:

http://www.blackberry.com/btsc/KB29640

If this process fails to resolve the issue, please contact your point of sale for options.

Thank you.

 


-FB


 


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