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Visitor
Posts: 1
Registered: ‎10-26-2012
My Device: Curve 8520
My Carrier: o2

curve 8520 blackberry internet service

I've just been given a replacement for my old curve 8520 as the screen had broken. So now I am trying to redownload/set up everything on it. However I can't set up my emails as I do not know my username/password for the Blackberry internet service. I've tried using the username/password combo which I thought it was but that doesn't seem to work. 

 

Does anyone know how I ca find out? I've tried using 'forgot password' with the username I thought it was but have not recieved anything.

 

 

I also cannot connect to app world...is this because I cannot set my email up? Because the internet and BBM work fine

 

Any help would be much appreciated! thanks 

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: curve 8520 blackberry internet service

Hi vickskill and welcome to the BlackBerry Support Community Forums!

 

Have you tried going to the email setup screen from your BlackBerry® smartphone? If so, and you're still unable to access your email setup, you should contact your provider to have the issue resolved.

 

Thanks.

 

 

-CptS

 

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