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New Contributor
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520
My Carrier: orange

curve 8520

i have a blackberry curve 8520. the unlock button on the top. the mute part which is used to unlock my blackberry is falling apart. the rubber has broken off and i am nearly missing the whole button..... what do i do??? xx

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Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Under warranty, most retailers might consider that physical damage and refuse to replace under warranty. Personally, I imagine it's just normal use. Is your device still under warranty?

 

If not, you can order a replacement and do it yourself, from cnn.cn or truesupplier.com

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New Contributor
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520
My Carrier: orange

Re: curve 8520

well its on contract and the contract doesnt end till next october. i have never dropped it or done any damage to it

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Is it under warranty, that's the question. Less than a year old?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520
My Carrier: orange

Re: curve 8520

i think a week over a year old 

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Well, that's not good. You might should have tried warranty replacement two weeks ago.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520
My Carrier: orange

Re: curve 8520

wasnt broken then :/

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: curve 8520

Ok. Sorry. You ought to try anyway.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎11-15-2012
My Device: curve 8520
My Carrier: orange

Re: curve 8520

Try what?