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New Contributor
Posts: 2
Registered: ‎09-23-2013
My Device: 9320 curve
My Carrier: Bouygues Telecom (FR)
Accepted Solution

curve 9320 : lost "access point option"

Hi !


First sorry for my bad englis... i'm from france, an there is no blackberry support here.

 

Yesterday i configured my Curve 9320 to use it as a wifi access point. It did word perfectly untill this morning. As told in user manual, it juste disconnected while beeing not use for severall minutes.

 

In the middle of the day, every thing about "access point" disapered from my smatphone, even in "connection" options....

 

Could anybody help me ???


Thanks !

Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: curve 9320 : lost "access point option"

Hi and Welcome to the Community!

The first thing you should do is contact your mobile service provider...perhaps they have done something to block this from functioning on your device.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎09-23-2013
My Device: 9320 curve
My Carrier: Bouygues Telecom (FR)

Re: curve 9320 : lost "access point option"

you're right ! After one hour calling them... they did what they had to do !


Thanks !

 

(it seems my english was good enough to be anderstoud ;-) )

Highlighted
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: curve 9320 : lost "access point option"

You are very welcome...I am glad they fixed it for you. Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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