01-08-2010 06:10 AM
I have found my BBs very easy to use, that is until now that I want to delete items. Pretty much sorted out my e-mail problems although despite deleting e-mail accounts, I can't find a way to clear the old messages from the main messsage box apart from individually, which might take a year!
I now want to delete my downloads and can't find a way to do that either.
For context, I have to return a phone and want to clear it appropriately, either by removing items like downloads and messages that are personal, or by returning to factory settings.
Any help with this appreciated.
Solved! Go to Solution.
01-08-2010 09:09 AM
Ah, simple fixes, a search of this forum would have found:
Message deletions can performed many ways:
a. highlight the first message and while holding down the shift key, scroll up or down to select as many adjacent messages as you like. Press the delete key (or menu > Delete).
b. Scroll to ANY date separator bar and press Menu > Delete Prior.
c. Scroll to the topmost recent date and press Menu > Delete Prior.
Now, to clear your device of ALLLLLLL messages, contacts, calendar and personal information, go to Options > Security > General Settings > press Menu > Wipe Handheld and follow the prompts.
On some devices, the route might be Options > Security > Wipe Handheld.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
06-16-2011 07:31 PM