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New Member
Posts: 1
Registered: ‎11-16-2008
My Device: Not Specified

deleting calls

Hello recently my blackberry started deleting all my calls and messages on a daily basis, this is something I don't need, what option I need to change. Thanks
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Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: deleting calls

That is most like a low memory issue. Check your BB > Options > Status. What is the number at File Free?

 

Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

First thing? Remove the battery of your device, hold a minute, replace and reboot and check the File Free again. What is it now?



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