09-20-2008 10:23 AM
09-20-2008 10:35 AM
09-21-2008 12:15 PM
I installed the desk top soft ware. When I ran the medial manager, last night, it caused my PC to crash. I had to enter the 25 character key from the PC label and reregister windows before it would boot-up. That has never happened to me before.
Yesterday, when I first tried to use BlackBerry User Tools CD, it came up in Russian. I selected English from a drop-down menu. The installation began. Just before it finished, a window popped up in Russian, one word, the window could be moved but that was all. I couldn't remove it for minimize it.
Do think the reason for "Russian" is because of some setting in my windows? I have looked and can't find any place that it is selected?
Enough about that. By "clean uninstall" I assume you mean using the "Control Panel" Uninstall feature, is that correct? If I do an uninstall of the desktop software, what should my next step be? I would like to get this software for my new phone?
Thank you for replying to my question.
09-21-2008 06:09 PM