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New Member
Posts: 1
Registered: ‎04-11-2013
My Device: torch 9800
My Carrier: 4806991717

desktop does not recognize my torch when connected

help. i installed the latest software update and now when i connect my torch 9800, my computer does not recognize it as connected.     can anyone send me a link to the previous version of the software - it was running just fine before.  

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: desktop does not recognize my torch when connected

Try this first:

www.blackberry.com/btsc/KB10144


Let us know if that helps you. Smiley Happy

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