11-18-2008 01:18 AM
If you are talking about Windows mail, you will only be able to sync contacts with that.
Windows mail is not supported by the desktop software. Do you have outlook express or Outlook?
For vista install here is the procedure:
Make sure you run the Procedure as a FULL administrator. The link to the software and manual is on there.
Use the clean procedure, because you want to clean the PC of the prior install.