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Reply
New Member
Posts: 1
Registered: ‎06-30-2014
My Device: bold 9000
My Carrier: t-mobile

desktop manager deleted my application cos i entered wrong password

i connected my phone to the desktop manager because it wouldnt come on and during the reboot process i enter the my pin in wrong 3 times and it deleted the application software how dod i fix this, the ony reason i wanted to reboot the system was to retrieve my contacts from the phone.

Highlighted
Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: desktop manager deleted my application cos i entered wrong password

Just as if you enter your password wrong on the device it will wipe the device if you enter it wrong on Deskop Manager.

If you didn't have a backup your data is lost. Did you have BB Protect installed and enabled?

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