08-05-2011 12:29 AM
I have a storm 2 and have been syncing my calendar and contacts (from PC to Storm 2) using blackberry desktop manager (Not on BES) without any problems until yesterday. Without paying attention my syncing came up with an error. I disconnected my phone and my contacts on my storm 2 only had 1 name - 329 times (the number of contacts I had on my phone). I tried to resync, and the calendar will sync, but for contacts it is greyed out and says no address book. Any ideas on how I can get this back to normal? I have tried to unistall desktop manager and reinstall, but it seems it is a problem on my phone. Any ideas would help.
11-29-2012 11:16 AM
I finally gave up and did a security wipe on emails, contacts, etc. After the phone reset, I was able to re-sync with my Outlook contacts using the Desktop Software.
Now I'm having a problem syncing ALL of my contacts. I have 1698 contacts in Outlook, but it is only syncing 861. I keep getting synchronization error: "An error has occured during an attempt to access a file on the computer". I have tried closing out my Outlook, rebooting my computer, and even deleted the contacts and started over, but I keep getting the same message.
Any ideas on how to fix this problem?