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Visitor
Posts: 1
Registered: ‎07-03-2012
My Device: curve 8520
My Carrier: vodacom

desktop manager

hi, i have a blackberry 8520, i installed desktop manager on my pc, but the functions on the desktop manager is not working at all, can anybody please help me

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Hall of Famer III
Posts: 57,602
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: desktop manager

Hi and Welcome to the Community!

 

Can you expand on that please? As in, exactly what do you attempt, and exactly what happens when you attempt. Or, if by "is not working at all", you mean something like "the Desktop Software opens, but all of the selections are grey or otherwise not usable", that clear description would as well help.

 

It may be that a clean uninstall/reinstall would be helpful...here's a thread with a process and discussion:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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