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Contributor
Posts: 11
Registered: ‎06-04-2013
My Device: blackberry 8520
My Carrier: rogers

desktop software. 7.1.0.41 (bundle 42)

I am having problems to view device application on desktop software.when I click application on DS,it doesn't show any app however displays "Loading applications from device".I have tried to reinstall the DS many times but to no avail especially on display of device application.inaddition,when I try to quit the loading of device applications the DS freeze and denies any command (exit,close or whatever) unless I shut down the PC.please help me
Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: desktop software. 7.1.0.41 (bundle 42)

Hello!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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