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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-26-2013
My Device: Bold 9700
My Carrier: Yoigo (Spain), Base (Belgium)

desktop software for mac

Hello, can someone help me please?


I have downloaded something

(BlackBerry Desktop Software.dmg and BlackBerry Desktop Software.dmg.part)

for the desktop software for mac but i can't open it??

my mac always give Xact (audio encoder decoder) software to open it but ofcourse he can't open it

and otherwise my mac always tells me that he can't open the software....


Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: desktop software for mac

Hey szymon,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


You will only need to open the BlackBerry Desktop Software.dmg file and then download click on Install.  If the file still does not open, I would suggest removing both files and download a fresh copy by going to www.blackberry.com/desktop


Let me know if you have any more questions.






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