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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-15-2014
My Device: blacberry curve 9300
My Carrier: vodafone

desktop software

Help. I am trying to export my contacts to my pc to use in outlook. using the desktop software the area is blanked out and it tells me I have to switch off wireless syncronisation. When I go to contacts/options it tells me it is unavailable.

Where do I go from there

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: desktop software

hey does this match the issue you're having?

Wireless Synchronization option is missing or not available for the contact list, memo list, task list, and calendar



If so, are you running corporate email on the phone?  If so you will have to contact the administrator per these instructions in step 2.

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