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New Member
Posts: 1
Registered: ‎02-15-2014
My Device: blacberry curve 9300
My Carrier: vodafone

desktop software

Help. I am trying to export my contacts to my pc to use in outlook. using the desktop software the area is blanked out and it tells me I have to switch off wireless syncronisation. When I go to contacts/options it tells me it is unavailable.

Where do I go from there

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: desktop software

hey does this match the issue you're having?

Wireless Synchronization option is missing or not available for the contact list, memo list, task list, and calendar

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10594&sliceId=2&cmd=displayKC&d...

 

If so, are you running corporate email on the phone?  If so you will have to contact the administrator per these instructions in step 2.

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