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Visitor
Posts: 1
Registered: ‎10-06-2009
My Device: Not Specified

difficulty to send MMS

Hi,

 

I am using BB Bold v4.6.0.215 and sometimes I have difficulty to send MMS. I tried many times but failed to send them.

Normally if this problem happened I need to stop my data service and enable it back (or switch over from 2G to 3G or 3G to 2G), after that I can send them.

 

Seem like my BB needs to have new connection then my BB will be able to send MMS. this problem happenned normally once I receive email or YM messages, means that my connection to RIM is in active mode (I think).

 

Could you please advise me on this problem as I do not want to reset my connection eveytime I am facing this problem.

 

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Hall of Famer III
Posts: 59,093
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: difficulty to send MMS

Hi and Welcome to the Forums!

 

MMS is not a RIM-controlled service, and is thereby not dependent upon any of the connections between your BB and the BIS infrastructure. Rather, MMS is a carrier-controlled service...I suggest you contact them for assistance.

 

Good luck and let us know!


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