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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎12-06-2012
My Device: 9530 Storm
My Carrier: Movistar Argentina

download blocked

I was able to download one app from App World, afterwards when I try to download another, I get one of two messages:

*sync issue

*Download has been blocked by corporate IT policy


Got any suggestions?



Guru II
Posts: 21,976
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: download blocked

Your device has an IT policy on it either from your company or from the company of whoever had the device before you. You will need to remove the IT policy from the device.

Here is a link that will help:


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