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New Contributor
Posts: 5
Registered: ‎10-29-2012
My Device: curve9380
My Carrier: cell c

download speed

my downloads are so slow it errors

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: download speed

What's your signal indicator on the 9380, GSM, GPRS, EDGE, 3G  or what?

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New Contributor
Posts: 5
Registered: ‎10-29-2012
My Device: curve9380
My Carrier: cell c

Re: download speed

i am on 3g running at max of 12kb/s

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: download speed

How are you measuring the download speed?

Have you contacted CellC? They control your data speed, not the BlackBerry device.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-29-2012
My Device: curve9380
My Carrier: cell c

Re: download speed

the download speed is shown on actual download, is there a nother way to check spoke to cell c  they say i must  let them have a look at it are there any  checks i can do myself

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: download speed

Can you turn on and off your mobile network and reconnect to your 3G service and check the speed?

 

Also, try this app.

https://appworld.blackberry.com/webstore/content/62785/

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code