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New Contributor
Posts: 2
Registered: ‎06-22-2013
My Device: Bold 9930
My Carrier: Verizon
Accepted Solution

downloaded upgrade

 

Decided to download the upgrade on my Bold 9930 and now the phone is dead.

Battery taken out, red light for restart goes on for a few moments then NOTHING.

 

Any ideas? or is this a way to increase sales on a new phone.

 

Highlighted
Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: downloaded upgrade

Hi and Welcome to the Community!

 


You may need the use of these tricks:

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎06-22-2013
My Device: Bold 9930
My Carrier: Verizon

Re: downloaded upgrade

Thank you so much! After awhile witthout the battery, I replaced it and waited. Soon the Java update screen appeared and download completed.
I will save those limks for future use!

Michib111
Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: downloaded upgrade

You are most welcome...enjoy!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Contributor
Posts: 28
Registered: ‎05-11-2013
My Device: 9300, 8520, 9780, 9360, 9810
My Carrier: CellC South Africa

Re: downloaded upgrade

Boosts your batter or check a nyc one plus this procces should not be disturbed so you were suppose to make ful your battery before the procces

gtyms