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New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM
Accepted Solution

drivers for Windows 7 ultimate 64 bit.

I can't syncronize my phone (Curve 8520) with Windows 7 ultimate 64 bit. (USB way)

Who can help me?

Thank's

 

Luca

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: drivers for Windows 7 ultimate 64 bit.

Are you using the latest version of the desktop manager?

http://us.blackberry.com/apps-software/desktop/

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New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM

Re: drivers for Windows 7 ultimate 64 bit.

I have Blackberry desktop software version 6.1.0.36 downloaded. It doesen't work!

 

 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: drivers for Windows 7 ultimate 64 bit.

[ Edited ]

After opening the desktop manager and trying to sync your device to the computer, what error do you get if any?

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM

Re: drivers for Windows 7 ultimate 64 bit.

It doesn't connect. Win says that he can't install the drive.

New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM

Re: drivers for Windows 7 ultimate 64 bit.

But it works on the laptop wich has the same win os at 32 bit

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: drivers for Windows 7 ultimate 64 bit.

On the laptop, what drive letter does it assign if any?  I wonder if that same letter is already in use on the 64 bit computer.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 2
Registered: ‎05-25-2013
My Device: Bold 9900
My Carrier: AT&T

Re: drivers for Windows 7 ultimate 64 bit.

I clicked on the popup bubble in the systray about the driver installation failure and checked off a box to have Windows search for updates online (recommended) and then a little icon spun around for a few minutes and then my Blackberry connection was happy. Took about 2 minutes.